Frequently Asked Questions
Boiler Installation, Servicing & Repairs
If your boiler is over 10–15 years old, breaking down frequently, or inefficient, a replacement may be more cost-effective long-term. We’ll always assess your system first and give honest advice.
Yes, we install, service and repair both gas and LPG boilers, depending on your property and fuel supply.
Yes. All new boiler installations come with a manufacturer’s warranty. As Worcester Accredited Installers, we can offer extended guarantees of up to 12 years on selected models (subject to annual servicing).
Boilers should be serviced annually to keep them safe, efficient and to maintain the manufacturer’s warranty.
We can install any boiler you wish but as Worcester bosch accredited installers and Ideal boiler specialised we are able to offer extended warranties on these products.
We also repair and service all makes and models from leading manufacturers, including Worcester Bosch, Ideal, Vaillant, Baxi, Glow-worm and more, across combi boilers, system boilers and heat-only (regular) boilers - so you’re covered whatever brand or type of system you have.
Need a new or replacement boiler? | Boiler servicing and repairs
Boiler Finance
Yes, we offer flexible finance options on boiler installations, including interest-free and low monthly payment plans (subject to status and approval).
Absolutely. We provide free, no-obligation quotes before you decide whether to pay upfront or use finance.
Smart Thermostats & Heating Controls
Yes, we install smart thermostats and modern heating controls to help you manage your heating more efficiently and reduce energy bills.
Most modern boilers are compatible, but we’ll check your system and advise on the best option for your setup.
Central Heating & Radiators
Yes, we install new central heating systems and upgrade or repair existing ones, including pipework and controls.
Yes, we install, replace and reposition radiators, and can help you choose the right size and style for each room.
Contact us for more information about central heating services and radiators
Plumbing & Bathrooms
Yes, we carry out a full range of plumbing work, from leaks and repairs to new pipework and fittings.
Yes, we handle bathroom installations and repairs, including taps, toilets, showers and pipework.
Powerflushing
A powerflush cleans sludge and debris from your heating system, improving performance and extending boiler and radiator life. It’s often recommended when installing a new boiler or if your radiators have cold spots.
Most powerflushes take between 4–6 hours, depending on the size and condition of your system.
Renewables & Heat Pumps
Yes, air source heat pumps work well in UK climates. They’re most effective in well-insulated homes and with low-temperature heating systems like underfloor heating or larger radiators.
Yes, we can assess your home and heating system and provide honest advice on whether a heat pump is a suitable and cost-effective option for you.
Gas Appliances & Safety
Yes, we install, service and repair gas appliances such as cookers, hobs and fires.
Yes, all gas work is carried out by fully qualified Gas Safe registered engineers.
Landlords & Compliance
Yes, we carry out landlord gas safety checks and provide CP12 certificates for rental properties.
Landlords must have a valid Gas Safety Certificate renewed every 12 months.
General & Practical
We cover Camberley and the surrounding areas across Surrey. If you’re unsure whether we cover your location, just get in touch. See our service area
Yes, we offer fast response for urgent heating and plumbing issues during our operating hours.
Yes, we offer free, no-obligation quotes with transparent pricing and no pressure to proceed. Contact us for your free quote
Still Have Questions?
If you couldn’t find the answer you were looking for, or if you have a specific question about your boiler, heating system, plumbing or renewable options, our friendly team is here to help.
Get in touch today for honest advice and a free, no-obligation quote – we’re always happy to talk through your options and recommend the best solution for your home or business.
